How a $9T payment security platform automated finance with AI

Feedzai sells AI that makes split-second decisions on $9 trillion in payments annually. Their fraud detection platform processes 120 billion events and protects over a billion consumers worldwide.

But as Feedzai scales rapidly, keeping pace with that growth requires bringing the same level of modern automation to its internal AP operations. 

The Problem

Feedzai invoice processing operations once ate hours every day. To support Feedzai's rapid global growth, the finance team sought to replace manual touchpoints with automated workflows.

With purchase orders attached approximately 56% of invoices, the matching workload was constant. Procurement approvals required custom logic that existing systems couldn't easily handle alone. The team needed greater visibility and automation that continuously learned from corrections.

Feedzai was looking for a procure-to-pay solution that matched the pace of innovation they were striving for themselves. They found that with Payflows.Feedzai was looking for a procure-to-pay solution that matched the pace of innovation they were striving for themselves. They found that with Payflows.

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From Manual Processing to Intelligent Automation

Feedzai implemented Payflows for end-to-end procure-to-pay automation – purchase requisitions, POs, receipts, invoices, and payment reconciliation, in real time. At the center are Payflows’ AI agents: Athena is now live and Apollo and Vera are in the testing phase.

As Mamta Lal-Patel, VP of Finance Transformation at Feedzai, put it:

“Athena is live and Apollo and Vera are in the testing phase so we can get to a position where they handle repetitive tasks, learning continuously and adapting with impressive speed. Getting to be nearly touchless in our finance processes, is exactly the kind of modern finance transformation we were looking for, so our finance teams can focus on more strategic value-add business partnering.”

Looking Ahead

As the company scales globally, Feedzai’s finance team is executing a vision to bring the same level of AI-powered sophistication to back-office operations that it delivers in its fraud detection products. Procurement is evolving from a support function into an intelligent financial system: adaptive, AI-native, and continuously improving with every decision.